Our Story

Be Informed. Be Smart. Be Sure.
Our mission is to give our clients run their business and let us run the IT part of the business as a partner. We accomplish this by delivering the right combination of business and technology expertise to our clients through cost-effective solutions, pro-active support, and an exceptional client experience. This results in our clients developing more efficient and profitable organizations. Our success is measured by the personal and financial success of our clients, our employees, our company, and our service to our community.

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System Maintenance

Nextech Post Warranty Service For Peace Of Mind

System Maintenance – Post Warranty

Third-party maintenance companies, such as Nextech Centers, understand that selecting a hardware maintenance company is challenging. When your equipment plays an essential role in your environment but is no longer covered under warranty by the Manufacturer or O.E.M., Nextech Centers can provide support with meticulous knowledge of your data storage products.

 

Support where, when and how you need it – The Post Warranty Service advantage

  • Choice of support: For rapid problem-solving you can access online support 24/7 or speak to our experienced support team on the phone.
  • Speed of resolution: Over 48% of our customers’ issues are resolved online or by phone. So in almost half of cases, your product will be back up and running in no time.
  • Unlimited access to the Nextech Support Center: online and over the phone.
  • Prompt on-site care: If your product needs hands-on technical support, one of our Nextech trained engineers will be on-site by the next business day, or even sooner in most regions. All spare parts, labor and travelling expenses are included (contract based) or charged at agreed prices for non-contract customers. Designed to be simple and cost-effective
  • Predictable: One simple up-front payment that is easy to budget for
  • Cost-effective: Can save you 80% compared with a single ad hoc Time & Materials repair

Nextech NAS Service Solutions

Nextech is a better option for your Network Attached Storage maintenance. Why?

Well, to start we make it easier to place service calls, easier to partner with your field engineer, easier to get the support you need, and we always back solutions with our proven NAS Service Level Agreement

We do everything we can to make working with Nextech a wonderful experience!

More options to help your support experience:

  • Easy service calls – no phone trees and quick response
  • Locally stocked parts
  • Nextech certified primary and secondary storage engineers
  • End-Of-Life maintenance
  • Parts for End-of-life Products – Vast Inventory
  • Flexible service agreements
  • Savings of at least 30% over Manufacturer maintenance
  • Great expertise spanning over 12 years within the SMB NAS market

Nextech PC/Server Service Solutions

Nextech is a sensible solution to costly post-warranty repairs.  Keeping the you informed of options and clear statements of diagnostic testing results gives you the power to stay in tune with your PC solutions.  Our team has over 100 years of combined computer technology know how.  With an expanse of experience that size, there is no doubt we do IT right.

  • Phone, onsite, and online support options available
  • Diagnostic services
  • PC cleaning options
  • Virus/malware removal
  • Antivirus and antimalware software options available
  • Operating system installations
  • Component replacement
  • Benchmarking services offered upon request

Nextech Surveillance Solutions

Do you have an on-site surveillance solution?  Well why not?  Nextech has the capability to give your business a full field of vision 24/7/365.   By combining NVR surveillance systems and NAS services and devices, we can build the perfect surveillance solution for you.

  • Certified Contractor installation.
  • On-site setup
  • Maintenance and service plans available.
  • Clear descriptions of possible solutions to fit your surveillance needs.
  • Estimates discussed onsite upon request.
  • Package options customized to fit your surveillance requirements.

NAS Server Support and Repair

Click here to fill out our NAS service and repair form