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Be Informed. Be Smart. Be Sure.
Our mission is to give our clients run their business and let us run the IT part of the business as a partner. We accomplish this by delivering the right combination of business and technology expertise to our clients through cost-effective solutions, pro-active support, and an exceptional client experience. This results in our clients developing more efficient and profitable organizations. Our success is measured by the personal and financial success of our clients, our employees, our company, and our service to our community.

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Cyber Attacks Will Destroy the Soul of Your Business

Why is Cyber Security important to your business? You want to stay in business right?

Information security is something you should be thinking of now before your network is compromised, not after.

More and more we hear of companies experiencing network breaches. In most instances, the breach affects large organizations. Most recently, these breaches are happening to smaller companies that are known to have limited security capabilities making them easy targets for a multitude of vulnerability exploits.

There are many different software and device choices on the market. How do you know what to use and what you actually need? Can you put a price on reliability, piece of mind, and the security of your customer and proprietary information? As part of a business continuity plan, what are your plans if the power goes out? How can you recover the time lost? What if all of your customer information was erased? How would you recover the time spent trying to get the information back or restored to your system? What if you are unable to restore the information because a backup plan was not put in motion?

Recently a local organization was the target of a Phishing Attack. The attack targeted only a few known email addresses. The email sent appeared legitimate, but was socially engineered to have the recipient enter information about their bank. Once the information was entered, the sender had the information they needed to begin taking money from the account. This is actually a Spear Phishing Attack because the attacker chose to attack a specific target. This sort of attack can happen to anyone, but can be detected if you know what to look for.

Where are all of these vulnerabilities coming from?

Everyday new vulnerabilities emerge more capable and more devastating than their predecessors. The people looking for these vulnerabilities are usually of a White Hat nature, meaning they are finding the issue to find the solution. Others tend to take the Black Hat approach meaning they are looking to find a way into your network.

Keep in mind Penetration Testers (Pen Testers) are the exception to this rule. Pen Testers are the guys who hack your network and other systems professionally to test your network and security strength.

Where are all of these vulnerabilities coming from? As we are all human, or at least, I hope we are, we make mistakes and overlook certain criteria which leave a hole or vulnerability.

This leads to many people hacking to find these vulnerabilities. In turn, this has put software meant for benign intentions into the devastating hands of Script Kids. These are inexperienced people who write malicious software and use the tools without any concern for anything they may harm. This leads to businesses, organizations, or individuals getting hacked or breached and information being damaged or totally destroyed because of sloppy intrusion and exit tactics.

Consider companies such as Target, Anthem, Chick-fil-A, Sony, U.S. Postal Service, Home Depot and a multitude of others have been hacked and/or breached. They have spent Millions of dollars and had the information of close to 300 Million people stolen or lost due to security issues that were previously thought of as unimportant. If these same companies had spent a little more to secure their systems, personal information theft and the sudden rush to secure everything could have been avoided.

Building a good defense now has the potential for a fat wallet later. Unless you dont like money that much, then by all means feel free to dump it all on recovering your lost information.

Addressing it from a responsibility perspective, Cyber Security avoidance should no longer be an Option. In fact, it really should be the law. Hacking and breaches can cause severe damage to a great many innocent people.

Your action to secure your company is a wise and responsible action to do.

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Small Business Managed Service

Imagine having a fully trained, fully staffed IT department working for your Central Florida small business. Out tasking your IT support allows you to focus on the things that matter most; you dont get paid to manage your technology, you get paid to run and grow your business. Nextech Centers provides managed IT service to Central Florida small businesses. Our simple approach and pricing make it easy to have your very own IT department and all of the associated benefits.

What is it?

  • Enterprise level technology support services for business with 25 workstations or less
  • Complete IT Management, Monitoring, and Support Services
  • Specifically designed for business in all industries

The Small Business Advantage:

  • Gain a technological edge over competitors
  • Increased time to focus on your core business functions
  • Reduce costs and control operational expenses
  • Improve productivity and reduce downtime
  • Add a trusted business advisor / CIO to your team
  • Gain a technology risk advisor

Small Business Specialized Services:

  • 7x24x365 Network, Server and Computer Monitoring
  • Service Desk Support
  • Web Based Client Access Portal
  • Onsite and Remote Support
  • Telecommunication Systems
  • Backup and Disaster Recovery
  • Business Continuity Planning
  • Managed Anti-Virus / Spyware / Spam
  • Managed Firewall and Security Services
  • Vendor Management
  • Complete IT Management, Monitoring, and Support Services

Through our powerful server monitoring technology and our network operations center we can monitor, predict and prevent software and hardware failures 24/7.

Small Business Services
With Nextech Centers, you can grow as you go. This means you have the flexibility to start with the managed IT services that make the most sense for your organization, and then grow with us as your needs grow. Many business executives who are responsible for IT prefer that we take IT off of their hands. In these cases, we host and manage their entire IT infrastructure, including desktops, servers, networks and more.

What We Do

Manage and monitor desktops, servers and networks

Proactively monitor network devices 24/7 to identify and resolve issues and maximize system availability including routers, firewalls, switches, virtual hosts and network storage

Install, manage and update virus, spam and spyware/malware software (security)

Install and manage software updates and patches

Back up servers and workstations

Install and manage firewalls

Host your email in our data centers

Provide anywhere access to your email

Provide 24/7/365 IT support via the Nextech Centers Customer Care Center?located in Central Florida

Provide you with a Customer Advocate, to make sure your issues and concerns are addressed and you continue to be thrilled with Nextech Centers

Services can be offered based on your IT management needs. Contact Nextech Centers to learn more.

Options

Email Options Email is the backbone of many organizations. We offer the following options for our hosted email service:

Smart phone mobility

Email archiving

Archiving for compliance

Email encryption

Nextech One Stop

Many of the services included in Total IT Management are available a la carte. Well work closely with you to make sure your particular needs are met. To get the IT support your business needs, trust Nextech Centers to deliver flexible and simple solutions.

Contact Nextech Centers to see how our Total IT Management For Small and Mid-size Businesses can help your company achieve an stress free IT experience.

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Work Smart and Don’t Be Hacked.

New vulnerabilities emerge every day and there will always be people to exploit those vulnerabilities. This means that you and your business are at risk of having your valuable information compromised. As information breaches such as Target and many other large names become more and more frequent, it becomes very clear that information security is something that every company should take interest in and discuss as part of their business plan.

Information security is important as a business owner, not just because of the information taken, but the downtime associated with the intrusion. Intrusions are not just hackers, hacktivists, or script kids.

Intrusions can also be:

  • bots (programs designed to perform an autonomous task)
  • malware (the program that hurts your computer or information)
  • Ransomware (the software that locks up your computer or holds your information until you pay the person controlling the software.)

All of these intrusion types can bring a barrage of headaches because they can spread through your network, creating compromised data and downtime for your company which in turn generates a loss of revenue.

vulnerability and prevention

At Nextech Centers, we are more than capable of handling most network security tasks. We are capable of testing your network for potential vulnerabilities, setting up network security devices and functions, as well as performing regular maintenance and network monitoring. In other words, we can find the holes in your network, perform best practices to patch these holes and monitor the system to make sure nothing and no one punched new holes in your network. With our employees continuously training in the latest vulnerability and prevention devices and techniques, we can add an extra piece of mind for you and your customers. Nextech has the right service for the job because we do IT right.


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Enterprise Managed Service

Are you looking to reduce costs while improving your bottom line? We can help, Nextech Centers has a compelling message to share given todays economic challenges. Nextech Centers is uniquely positioned to help Central Florida businesses outsource tasks that waste internal time, money and resources. We have a proven track record helping companies free up resources for innovation, while we bulletproof your network.

Our message is simple, predictable spending coupled with reduced costs and increased system reliability is a compelling message in any economic situation. Now is the time to focus on how youre operating and getting rid of inefficiencies. Ask us how we can tailor a solution to meet your goals.

What is it?

  • Enterprise level technology support services for business with 25 workstations or more
  • Complete IT Management, Monitoring, and Support Services
  • Specifically designed for business in all industries

The Enterprise Advantage:

  • Gain a technological edge over competitors
  • Increased time to focus on your core business functions
  • Reduce costs and control operational expenses
  • Improve productivity and reduce downtime
  • Outsourced IT Department or IT Augmentation
  • Virtual CIO
  • Technology risk advisor

Enterprise Specialized Services:

  • 7x24x365 Network, Server and Computer Monitoring
  • Service Desk Support
  • Web Based Client Access Portal
  • Onsite and Remote Support
  • Telecommunication Systems
  • Backup and Disaster Recovery
  • Business Continuity Planning
  • Managed Anti-Virus / Spyware / Spam
  • Managed Firewall and Security Services
  • Vendor Management
  • Executive Summary Reports
  • Technology planning and advisement meetings
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Remote Monitoring and Management Sustains Business Continuity

Remote monitoring and management (RMM), also known as network management or remote service software, is a type of software designed to help managed IT service providers (MSPs) remotely and proactively monitor client endpoints, networks and computers. This is also now known as or referred to as remote IT management.

Remote Access Management

To deploy RMM, a small software footprint often called an agent is installed on client workstations, servers, mobile devices, and other endpoints. These agents then feed information about machine health and status back to the MSP. This gives the MSP insight into client networks, provides the ability to keep machines maintained and up-to-date, and proactively stay ahead of issues and resolve them remotely ? without the need to go out to a clients office.

Main functions of RMM software:

  • Gather information about client software, hardware and networks
  • Supply the MSP with activity reports and data
  • Create appropriate alerts and tickets when problems arise
  • Track network and device health
  • Monitor multiple endpoints and clients simultaneously
  • Automate scheduled maintenance tasks”]

When one of these agents detects a problem on the machine its monitoring, an alert (or ticket) is created and sent to the MSP, prompting them to take whatever action is needed to resolve the problem. These tickets are often classified based on severity, problem type, etc., helping the MSP prioritize and identify critical vs. non-critical issues. In best case scenarios, MSPs are able to identify and solve issues before the client even realizes theres a problem.

RMM technology gives IT service providers the ability to manage more clients than traditional break/fix IT providers, and to do so more efficiently. Through RMM, technicians can remotely install software and updates, administer patches, and more ? and this can often all be done from a single, unified dashboard. Technicians can administer tasks simultaneously to many computers at once, and no longer have to travel from office to office to handle routine maintenance.